Policy
Thank you for choosing Bibianè, where every creation is meticulously crafted to suit your unique style. Please take note of our store policy for a seamless shopping experience:
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No Refund After 48 Hours: We believe in the quality and exclusivity of our couture pieces. Kindly be aware that once 48 hours have elapsed since the purchase, we are unable to process any refund requests. Your satisfaction is important to us, and we encourage you to reach out within this timeframe for any concerns. Please note that this includes all runway clothing and editorial activities.
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Custom-Made Items: All items at Bibianè are custom-made to ensure they resonate with your individual taste and preferences. As a result, we do not offer off-the-shelf products. We appreciate your understanding of the unique nature of our creations and ask for your patience as we bring your vision to life.
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Absence from Bibianè Runway Show: Attending a Bibianè Runway Show is a special experience, and your presence is valued. In the event of an absence, please note that it will be treated as such, and no refunds will be issued. We encourage you to mark your calendar for these exclusive showcases to fully embrace the Bibianè couture experience.
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Rescheduling Styling Appointments: We understand that plans may change. Therefore, all styling appointments can be rescheduled with a 48-hour notice. We appreciate your cooperation and look forward to providing you with an exceptional styling experience.
Thank you for entrusting us with your fashion journey. Should you have any further inquiries or require assistance, our dedicated team is here to ensure your satisfaction.
